Warranty Policy

30-Day Limited Warranty

At CaseBloom, we stand behind the quality of our products. CaseBloom cases are covered by a 30-day limited warranty against eligible manufacturing defects, beginning on the date your order is delivered.

What This Warranty Covers

Our limited warranty covers manufacturing defects related to materials or workmanship that become apparent during normal use within 30 days of delivery.

Eligible issues may include:

- Structural defects not caused by accidental damage or impact

- Abnormal separation or failure of case materials

- Manufacturing-related deformation or defects

- Other verified faults resulting from materials or workmanship

Products that arrive damaged, defective, or incorrect should be reported within 14 days of delivery in accordance with our Returns & Exchanges Policy.

What This Warranty Does Not Cover

The CaseBloom Limited Warranty does not cover damage or deterioration resulting from normal use or circumstances unrelated to manufacturing.

This includes, but is not limited to:

- Scratches, scuffs, or cosmetic wear

- Normal wear and tear

- Damage caused by drops, impacts, or accidents

- Cracks or breakage caused by external force

- Improper use, handling, installation, or removal

- Cosmetic changes or discoloration resulting from normal use

- Damage to the phone or any other device

- Incorrect iPhone model, finish, or design selected at checkout

- Loss or theft

How to Submit a Warranty Claim

If you believe your CaseBloom case has developed an eligible manufacturing defect within 30 days of delivery, please contact us at hello@casebloomstore.com.

Please include:

- Your order number

- A brief description of the issue

- Clear photos showing the full product and the affected area

Additional photos or information may be requested when necessary to evaluate the claim.

Warranty Review

All warranty claims are subject to review by CaseBloom to determine whether the issue qualifies as an eligible manufacturing defect.

If your claim is approved, CaseBloom will provide an appropriate resolution, which may include a replacement or refund when applicable.

Submitting a warranty claim does not automatically guarantee approval or replacement.

Additional Information

This limited warranty applies only to products purchased directly from CaseBloom and is valid for 30 days from the documented delivery date.

This warranty is separate from our Returns & Exchanges Policy and does not cover change of mind, preference changes, incorrect product selection, accidental damage, or normal wear and tear.

For questions regarding warranty coverage, please contact us at hello@casebloomstore.com.